As the communication industry continues the digital evolution, changes are taking place at varying speeds. Smarter communication system is required to cater to the needs of the diversified roles of employees in an organization. Flexible device usage and round the clock connectivity is required by the employees for their communication convenience.
Matrix Telecom solution offers collaboration, messaging and mobility by bringing diverse users from multiple locations to a common communication platform. In order to cater to the diverse roles of employees and their diverse requirements, these solutions provide us with various collaboration capabilities such as voice, email, instant messaging, and conferencing – audio, video, and web into one single platform. Their simplified deployment models, improved scalability, lower telephony costs, reliability and flexibility to support multi-national communication systems is what drives various organizations to adopt Matrix Telecom Solutions.
Collaboration, Communication, Messaging and Mobility are the key aspects of business communications through which a Unified Communication Server enhances customer convenience and business productivity. Unified Communication Servers are designed to empower organizations as it has in-built real-time features such as Video Calling, Email Integration, Presence Sharing and BLF keys. It extends the reach of employees in an organization while overcoming geographical and user-accessibility barriers with the help of a single platform.
UC Server for all Communication
Communicate Anytime, Anywhere
Scalability
Simple Administration and Management
Investment Protection
Flexibility and security being the primary requirement, Media Gateways enable an enterprise to augment their communication capabilities smartly without changing dialing habits. Enterprises are inclined to avail benefits of IP networks while maintaining legacy equipment and invest in new technology. Therefore, in any growing enterprise, scalable solutions are an essential aspect for its constantly changing communication infrastructure.
Wide Range of Gateways
Integration with any Existing PBX
Connectivity Convenience
Secured Connection
Easy Management
Call Cost Savings per Call basis
Deskphones are the backbone of communication that controls business operations. Smart-functions, elegant design and multi-tasking ability of a deskphone is what makes employees efficient. It provides a number of business control functions and serves as a robust command centre for the organization. The unmatched speed of execution of a deskphone is the need of the hour for a modern enterprise.
Multilingual Platform
Interoperability with IP-PBXs
Call Management
Secured Communication
Faster Communication
Fully Integrated Telephony Solution
Creating a loyal customer is a breeze if you offer professional service, rich guest experience and systematic hotel activities. A guest-centric hotel requires effective communication solutions that provides automation of regular hotel chores. If you are in the rut and looking for such a solution, Matrix Telecom solutions enable hotels to give a better customer experience and build their reputation. These solutions help the hotel staff to respond better to guests’ requests from anywhere providing the guests a personalized experience throughout their stay in the hotel.
PMS Integration without Middle-ware
Mobility for Staff
Automated Alarms and Reminders
Personalized Greetings
Guest Voice Mail